Frequently asked questions

Clear answers about ordering, lead times, product care, and what to expect from us.

Lead times Most orders are best placed 48 hours in advance. Some 24-hour requests may be possible when availability allows.

Storage Different products keep differently, especially highly perishable items. We give product-specific advice when confirming your order.

Support If you are unsure, contact us directly. We would rather confirm clearly than leave you guessing.

Still have questions?

Reach out anytime and we will help you choose the right products, lead time, and storage plan.